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19
Jun

HR Technology - Where are we today?

by Tom Rottiers

HR Technology - Where are we today?

What does today's HR Technology landscape look like and which direction are we going?

What are the key trends?

Consumerization of IT:

First of all, consumer apps are setting the standard with regards to design and user experience. The consumer IT market is setting the bar for the corporate IT market, whereas this used to be the opposite in the past. Employees are actively demanding the same level of user experience in their corporate IT solutions.

New deployment models: 

Even though it is not really a ‘new’ trend, the cloud deployment model heavily impacts our view on HR technology. The cloud allows a more rapid pace of change (4 releases per year, instead of 1 release every x years). Moreover, the system has a high accessibility rate by using open standards (SOAP, API’s) which allows any system to easily connect to another system (regardless of the technology used).

Apps rule the world:

The era of big, monolithically applications is over and best-of-breed applications are conquering the market. Now apps can be integrated into any modern HR backbone system, from a data point-of-view, as well as from a user experience point-of-view.

New user interfaces and ways of interacting with your HR system: 

The days when an input screen was the only way of interacting with your HR system are over. Open systems welcome new, alternative communication tools like speech, using messenger and bots, VR and so on. The sky is the limit!

Taking these trends into account, an HR system landscape should look like an applicative ecosystem. We strongly believe in a modern, cloud-based core HR system that is open and accessible. On top of this system, you can then plug in additional apps that are fully integrated with your core HR system. These apps provide a service or functionality that complements the functionality of the core HR system, seamlessly integrated so the end user doesn’t know that he is in fact working in separate systems.

In order to show you how easily external apps can be plugged into an open, cloud based backend system, we highlight 2 prototypes we have been working on:

eID-reader:

A tool developed in .NET to create employee profiles in SuccessFactors based upon the employee's ID card.The application connects to the eID reader that is plugged into the laptop of the HR administrator and reads all the publicly available data on the ID card. After having read the data, the HR administrator can hire the person in SuccessFactors. The application makes use of the open architecture and API’s of SuccessFactors to create the employee.

Why use your keyboard if you can talk to your HR application? We linked Amazon Dot to SuccessFactors to speech-enable SuccessFactors.

Again, by leveraging the open API’s that SuccessFactors offers and using the open development platform that is linked to the Amazon Dot we were able to add speech as an interface to SuccessFactors and give simple commands like:

- What’s my leave balance?

- How many open vacancies do we have?

- Can I get a bonus? ;-)

Curious about the end result? Check it out: https://youtu.be/ffVVT5H_O-Y

If you have any questions or crazy ideas, do not hesitate to get in touch!

Keep an eye on our blog as we will share more insights with you very soon...